Thursday 4 February 2016

India Post ATM, operating procedure and process overview

The CBS project will bring in facilities of ATM banking, Internet Banking, Mobile banking and Phone banking to the Post Office Savings Bank customers. Eventually, it will enable POSB customers to perform transactions 24x7 in ATMs and to transfer money from their account to any bank account through NEFT and RTGS on complete roll out of CBS.

India Post Issue Process and Operating Procedure:

The PIN printing Unit has been setup at Bangalore CPC with required infrastructure. The Interim call centre is also being setup at Bangalore CPC to attend to ATM related grievances from ATM Card holders. M/s CMS info Systems Ltd. Mumbai is identified as the vendor for supply of ATM/Debit cards (RuPay). An ATM Reconciliation Centre has also been established at Bangalore CPC.

Download the Operational Hand Book on ATM version 1.1 from the link below


Source:  POtools Blog

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